Key Words
software customer customers completed maintain inventory assisted vendor sales targeted
 
Similar Resumes

Brian Treusch - Resume

320 S. West St., Royal Oak, MI 48067

Objective

  • DESCRIPTION of me... seeking an opportunity to...

Overview

  • Hard-working, dedicated, resourceful, customer satisfaction driven, customer services and information technology professional...

Employment History

03/09-Present

Wayne State University

Detroit, MI

Applications Specialist, Computing and Information Technology, Customer Services

  • Product management
    • Adjust marketing materials to meet growing and seasonally fluctuating customer needs and demands
      • Performed targeted sales and distribution to targeted customers for multiple seasonal software products
    • Maintain product web pages
  • Achievements/Contributions
    • Streamlined software production for internal use by creating a library of software images, thereby fostering increased automation in bulk production of software media
    • Eliminated inventory loss by creating and implementing dynamic electronic software sales logs
    • Assisted in revision, and spearheaded implementation of processes for following up on processed software orders, and completed PC repairs for end users
  • Purchasing/Inventory Management - Vendor Accounts
    • Manage purchase order accounts and maintain relationships with vendor representatives
    • Manage inventory of physical software media and licenses
    • Process purchase invoices
    • Maintain documentation of vendor orders
  • Customer Sales/Service
    • Fill customer orders, and respond to general inquiries expediently
    • Provide tier one support to software and hardware customers
      • Regularly assisted customers for the PC Clinic (shared office space)

01/07-03/09

Wayne State University

Detroit, MI

Computer Technician, Inventory Management/Organization - Student Assistant: Property Management Office

  • Receive, organize, and inventory surplus property
  • Repair/rebuild computers for university use, and public sales
  • Perform resale of surplus items

04/03 - 08/06

Autozone

Marine City, MI

Customer Service/Sales

  • Marketed products to customers
  • Researched and responded to customer needs
  • Assisted in training of new employees
  • Completed monetary transactions

Education

2008

Wayne State University

Detroit, MI

Bachelors of Science in Business Administration with a focus in Management Information Systems

  • Completed: December 2008
  • Final GPA: 3.36 - Graduated Cum Laude

2006

Saint Clair County Community College

Port Huron, MI

Associates of Arts and Science: Computer Information Systems - Major: Computer Networking

  • Completed: August 2006